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Frequently Asked Questions

Questions and answers

How do I find the right pedal?

What types of pedals are there?
  • Flat pedals: Both sides of the pedal have PINS to prevent slipping, but there is no fixed connection to the shoe.
  • Clip pedals: The shoe is firmly connected to the pedal with a binding.
  • Combination pedals: One side is firmly connected to the shoe by a binding, the other side is a platform with PINS.
How do I find out which type of pedal is right for me?

As always, there are two sides to every coin, and all types of pedals have their pros and cons.

1. Flat pedals:
PROS: With flat pedals, I do not have a fixed connection to the bicycle. The choice can be made either for safety reasons (I can detach myself from the bike at any time or put a foot on the ground) or for riding technique reasons (putting the foot out and drifting, crankflip, etc., so the fun is not left out).
CONS: With flat pedals, grip is very important to avoid slipping, especially when the terrain gets rough, the shoe can move, and if that happens, contact with the pins can be unpleasant.

2. Clip pedals:
PROS: Clip pedals connect you firmly to the bike, so there is no slipping and no pins pressing on your calves. Additionally, clip pedals are considered the first choice for endurance-oriented riders for efficiency reasons, as a pulling phase is also possible.
CONS: Clicking in takes some practice because the cleat must be placed quite precisely on the binding, and clicking out must be actively initiated by turning the foot. Releasing the pedal therefore requires an additional movement and takes longer than with a flat pedal. The extra time needed can become a challenge in stressful situations.

3. Combination pedals:
PROS: Combination pedals have one side like a flat pedal and one side like a clip pedal. When used correctly, the advantages can be used and the disadvantages avoided (e.g., pedaling efficiently uphill with the clip side and safely downhill with the flat side).
CONS: Our observations show that about 25% of mountain bikers use combination pedals. Unfortunately, many of the pedals used have a flat side that is clearly too small to build the necessary grip on rough terrain. If these pedals are then used with casual shoes, the grip level drops to a very low and critical level, so slipping can no longer be ruled out. Furthermore, almost all combination pedals turn the clip side upwards when unloaded, which can lead to unintended clipping in on rough terrain.

I now understand which type of pedal suits me best, but which pedal should I choose?

When choosing pedals, the following points should be considered:

1. Purpose: Broadly, one can distinguish between cross-country, trail, all-mountain, enduro, and downhill. Simply put, a cross-country pedal should be light and efficient, while a downhill pedal should be durable and grip well (aggressive). In between are the shades of these contrasts that make up a pedal.

2. Shoe size: For all flat pedals (and also the flat side of combination pedals), it is important to have a platform that matches the shoe size, because only then do the pins dig into the shoe at the right spots.

3. Design: These are not hard facts, but of course the pedal should also suit the bike – this means not only the color but also the weight, the aggressiveness of the shape language, and so on – in short, a pedal should make a mountain bike look even cooler.

Which cleats (clips) can be used with TATZE pedals?

Each TATZE pedal is delivered with a specially matched cleat. Only in combination with this original TATZE cleat can we guarantee the flawless function, the engagement and release behavior, as well as the safety and performance features.

In principle, other SPD-compatible or SPD-like cleats can also be used. However, in this case, we cannot guarantee the function and release behavior, as geometry and tolerances may vary depending on the manufacturer.

The use of other cleats is therefore at your own risk.

All about handles

How tightly should I screw in the handles?

The optimal tightening torque is 3Nm, the maximum tightening torque is 3.5Nm.

At what angle should I mount the Sport Grip?

Due to the ergonomic shape, there is a right and a left side, which are marked with R and L on the clamping ring and on the underside of the handle.
The angle of the handle is adjusted using the line markings on the clamping ring. The basic setting is indicated by the middle and slightly thicker line when it points exactly upwards. From this mark, the handle can be turned slightly further forward or backward. The optimal position depends on individual preferences, such as the angle of the brake lever and the seating position on the bike. We recommend that you try several different angles starting from the middle position to find your optimal setting.

Service

Can I perform maintenance on my pedal?

We place great importance on sustainability, which is why our pedals can be easily taken apart, cleaned, greased with common grease, and reassembled. Additionally, we offer refresh kits to renew all bearings and seals. The service can be carried out independently using the respective instructions and the supplied tools.

Where can I get spare parts for pedals?

In addition to the refresh kits, we also offer many spare parts such as axles, bearings, seals, bindings, and small parts. In the ACCESSORIES section, you can select the category and then your pedal. This way, the correct spare part can be chosen easily and securely.

Problem solutions

Noises are coming from the bottom bracket area, and I want to find out if the noises are coming from the pedal.

There can be many reasons for noises on a bicycle. To find out if a pedal is responsible for a noise, we recommend testing another pedal. If the same noise continues, the pedal can be ruled out as the source.

The pedal makes noises, what can I do?

Noises can arise either from insufficient lubrication or from faulty bearings.
If the pedal axle turns smoothly and shows little or no play, the pedal should be opened, cleaned, and re-lubricated according to the instructions.
If the pedal axle has rough bearing movement and/or significant bearing play, we recommend renewing the bearings and seals with a refresh kit.

I have a pedal with a golden titanium axle, and there is a noise coming from the crank?

Our golden titanium axles are plasma-nitrided to harden the surface. In rare cases, this coating combined with anodized aluminum can cause noise. Common washers, which are included with most cranks, provide a remedy.

My pedal has bearing play, what should I do?

In this case, we recommend renewing the bearings and the seals with a refresh kit.

My pedal can be pushed inward and outward along the axle; what should I do?

The pedal should be taken apart, cleaned, greased with common grease, and reassembled according to the appropriate instructions.

I have lost a tension screw on the binding, where can I get one and how can I prevent this from happening in the future?

Tension screw and binding lock into each other to prevent the screw from loosening. To ensure the locking, the spring must have residual tension, otherwise the screw can loosen due to vibrations. We also offer the replacement screws as accessories.

How can I improve the clicking in and clicking out?

Clicking in and out can be made easier by the following measures:

  • Reducing the spring tension (Note: residual tension must be maintained)
  • Oiling the moving binding parts and the spring with chain oil to improve smoothness.
  • Replacing the cleat and/or binding when worn out.
  • If the cleat sits very deep in the shoe, the spacer we offer can help.
Which movement is recommended when unclicking?

The release is done by turning the foot outward. The best way to release is when the heel is moved outward quickly and dynamically without applying pressure on the pedal, as this causes the binding to release with the same dynamic action.

Note: Turning slowly while pressing on the pedal makes it harder to predict the release point.

Shipping, Delivery, and Returns

How long does it take for my order to be sent?

We ship on the day of your order or at the latest the following day.

How long does the delivery of my shipment take?

We ship from Austria and the following delivery times can be expected:

  • Austria 1-2 days
  • Germany 3-4 days
  • Switzerland about 5 days
  • Rest of Europe 4-7 days
Can I receive a link for parcel tracking?

You can CLICK HERE and we will send you the shipment link (please provide order number and name).

How long can I return an order and what must I do?

You benefit from our 30-day return policy starting from the order date.

For the return, please use this LINK to the return form.

If you have any further questions, you are welcome to send us a message

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