Free Delivery EU:

The free delivery applies to EU countries from an order value of € 20. For all other countries, we have very affordable shipping conditions.

CO2-neutral Delivery:

We deliver CO2 neutrally to your home.

Premium Spare Part Service:

If you have questions after your purchase or, for example, need a spare part, you can send us an email with your order number "#1234" to office@tatzemail.com and we will take care of it personally. We handle most inquiries within 24 hours and offer free or at least low-cost solutions whenever possible.

Extended Return Policy – 30 Days

You can never be 100% sure if the rider, shoe, and pedal work perfectly together. That is why your satisfaction is especially important to us.

If the TATZE product does not convince you, you can return it to us within 30 days – even with slight signs of use.

How the return works:

1. CLICK HERE and fill out the online form

2. Include the completed return form with the shipment

3. Stick the address label on the package

4. Postage the package and send it back to us

Refund:

After receipt and successful inspection of the goods, we will refund the purchase price immediately via the payment method used at the time of order.

For a simple and faster delivery, we recommend customers from Switzerland to use the shop www.mtb-pedale.ch.

Click HERE now and start shopping.

If you have questions, end customers as well as dealers can contact our distributor STOLUTIONS GmbH directly:
Parkstrasse 45, CH-6340 Baar
📞 +41 41 763 07 07
📱 +41 79 506 11 59
✉️ ps@stolutions.net
🌐 www.stolutions.net

If you cannot find the desired product, of course, there is still the option to order directly from TATZE.